Cody Menard

There are some undeniable truths about the state of IT operations today and their direction for the future. The recent recessionary environment, coupled with IT talent shortages that already existed, has turned the IT operations group into an embattled organization - greater and greater responsibilities with fewer and less-trained resources to manage very complex, n-tier business systems. IT administrators need all the help they can get from the Enterprise Systems Management vendor community; not just more monitoring software ("Yes I can see it, but what does it all mean?"), but rather an intelligent and active management approach. Applications that are crucial to business success have been moved online. This online trend has been driven by business objectives like generating and protecting revenue or improving margins by moving customers to more efficient Internet... (more)